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Customer service questions? Curious about how we calculate your payout? Wondering what you can and can’t send to us?

Fill out the form or contact us:

Office Address

12 Penns Trail, Suite 134 Newtown, PA 18940

Frequently Asked Questions

Alloy aims to provide you with all the resources you need to fulfill your gold-selling needs.  At Alloy, we are proud to say we offer the highest payouts in the industry! Give us a call or text at (888) 672-1471 for an instant estimate on your precious metal jewelry.

Alloy’s process is designed to be smooth, simple, and safe for all our customers! Simply request a free, zero-obligation appraisal kit, send your items off (fully insured!) and await your industry-best cash offer! More questions? Our Alloy Advisors are here and happy to help!

You can also check out the How It Works page to learn more.

Alloy will accept gold coins that fall within the range of 22k-24k in purity.  Think your coin is eligible? Give us a call at (888) 672-1471

Alloy specializes in purchasing gold, silver, platinum and palladium! While Alloy mainly pays for the metal components in a piece, we will factor small stones and gems into your final offer! Alloy does not accept loose/individual stones. 

There are several ways to reach us. If you ever have any questions, you can always reach out to an advisor via phone and text for help at (888) 672-1471. You can also email us at [email protected] or use the contact form. You’re also welcome to check out our FAQ’s page for a list of commonly asked questions and answers.