Terms & Conditions

1. General Terms

Terms: The Terms & Conditions set forth herein.
Agreement: Your acceptance of these Terms when you sign up for an Account and/or when you acknowledge your acceptance of these Terms when you transact on or with Alloy.

2. Account and User

Account: A unique Account created by you or one you have access to, which is used to access our Site, Application, or Services.
You (referred to as “You,” “Yours,” “User,” “Customer,” or “Consumer”) means a natural person who is a U.S. resident aged 18 or greater at the time of accessing and using our Services.
Impersonation: The act of falsely assuming another person’s identity with intent to deceive. This includes but is not limited to fraud, identity theft, and other deceptive practices. Users found engaging in impersonation, fraud, or misrepresentation will have their accounts permanently suspended. Alloy reserves the right to pursue civil or criminal action and report fraudulent activity to relevant authorities.

3. Company and Affiliates

Company: (referred to as “the Company,” “We,” “Us,” “Our,” “Alloy”) refers to Alloy Market, Inc.
Affiliate: Parent companies, subsidiaries, affiliated companies, agents, employees, officers, or managers of Alloy, regardless of ownership percentage.

4. Devices and Data

Device: Any electronic device, including but not limited to a cellular phone, tablet, or computer, used to access our Services.
Personal Data: Any information knowingly or unknowingly provided through the use of our Services that may identify you and your Account.

5. Goods and Offers

Good(s): Any object, whether it contains Precious Metal or not, that you send to Alloy for appraisal and potential Payout.
Precious metals: Gold, silver, platinum, and palladium.
Parcel: The package in which you ship your Goods to Alloy.
Initial Estimate: A non-binding estimate is provided before shipment of your Goods based on your input. The Initial Estimate is for informational purposes only. The Final Offer will be based on the Assay of received items, and Alloy is not bound to the spot price of Precious Metals on the day of the Initial Estimate.
Final Offer: A binding, non-negotiable offer sent after appraisal. It must be accepted or rejected for Payout or return.
Payout: Payment issued for Goods sold to Alloy.
Bonus Offers: Incentives increasing the Initial Estimate or Final Offer through promotional codes or other promotions.

6. Service and Transactions

Service: Any engagement with Alloy, including Account creation, transactions, purchases, and communication with customer support.
Site: The Alloy Market, Inc. website or application.
Assay: The process used to assess metal purity using an X-ray Fluorescence (XRF) analyzer and/or an acid test.
Non-Precious Metal Goods: Items containing non-metallic elements (e.g., gemstones, straps, accessories).
Items Outside Our Criteria: Items comprised of non-precious metals such as tin, nickel, cadmium, zinc, aluminum, nickel, etc).
Lot: The complete collection of items sent for appraisal.
DOTs: A digital transaction platform used to facilitate payouts.
Management: DOTs is managed by Divisible Inc. Alloy is not responsible for funds sent to incorrect accounts due to user error. Once a payout is processed, the transaction is final, and Alloy will not reverse or recall funds.
Payout Requirement: DOTs are optional for receiving payouts. Alternative options may be available upon request.
Fees: No fees are charged by Alloy for using DOTs. However, third-party processing fees may apply.
Exclusions: Alloy’s services are available for personal use only. Businesses, wholesalers, or those engaging in bulk transactions may require a separate service agreement. Digital transactions, including virtual appraisals, do not constitute binding offers.
Rejected Items: If a customer declines a Final Offer, items will be held for ninety (90) calendar days for return requests. Failure to request a return within this period results in forfeiture of the items.

7. Eligibility

To use our Services, you must:

Be at least 18 years old.
Complete the Account registration and identity verification.
Agree to these Terms related policies.
Provide accurate and up-to-date information.
Reside in the U.S. or its territories.
Not be listed on any U.S. government list of prohibited persons.
Accuracy of Information: You are required to provide accurate and truthful information at all times. Submitting false or misleading information is not allowed.
Attestation: By using our services, you attest that all information provided is true and accurate to the best of your knowledge.
Upon receiving your Initial Estimate and before shipping your Goods to us, you attest that you are the true and sole owner of the Goods and have full discretion and authority to sell the Goods to us, as indicated by your acknowledgement that you have read and understood the Terms and attest to the ownership of the Goods before shipping your Goods to us. We rely on this attestation and cannot be held responsible in the event there are competing claims on Goods.

8. Account Management

A. Term

The Agreement starts when you sign up and continues until terminated by you or Alloy.

B. Closing Your Account

You or Alloy may terminate your Account at any time. Inactive Accounts for 24+ months may be deleted.

C. Changes to Terms

Alloy may update the Terms at any time. Continued use of Services implies acceptance of new Terms.

D. Account Security

You are responsible for keeping your credentials confidential.
Unauthorized activity must be reported immediately.

E. Account Disputes

Alloy will determine ownership in disputes based on Account details. If unresolved, external resolution is required.

9. Shipping & Insurance

Packaging Responsibility: Users must securely package Goods and obtain a tracking receipt. Customers must use packaging material provided or approved by Alloy. Not doing so will result in disqualification from insurance coverage. If Goods are damaged due to inadequate packaging or failure to follow Alloy’s packaging guidelines, Alloy and its insurance providers reserve the right to deny claims for loss or damage.
Insurance Coverage:
- Up to USD 100,000 is available after qualification of contents before shipping.
- Claims for loss or damage must be filed per the carrier’s policies.
Qualification: To be considered qualified, Customers must capture photos of the items next to their FedEx envelope and or obtain approval from Alloy by providing a written description of the items before shipping.
Return Shipping: If a customer declines a Final Offer, items will be returned. Once a return has been processed, tracking information will be provided via email and upon request.
Carrier: Shipments to Alloy are processed via FedEx® with a free shipping label.

10. Receipt & Inspection of Goods

Weighing: Goods are weighed using a scale inspected by the Division of Weights & Measures, Bucks County, PA.
Non-Metallic Removal: Non-precious materials (e.g., stones) are not removed or included in the valuation.
Assay Process: Goods are tested for purity. Scratching or damage may occur during the assay process. You waive all rights to monetary compensation against a damaged item should you choose to send it in for evaluation. Both X-Ray Fluoresence and Acid Testing may be utilized to assess the purity of your Goods.
Fraudulent Parcels: If suspected fraudulent, Goods may not be processed and reported to authorities.
No-Value Goods: Any Parcels you send us that we receive which contain no-value Goods, Goods not as described, poorly packaged or tampered packaging, empty Parcels, or Parcels and/or Goods that we suspect for any reason whatsoever and at our sole discretion are of a fraudulent or suspicious nature intended to defraud or harm the Company or its Affiliates in any way, will not be processed and as such the transaction and your use of our Services will be discontinued.
Video Unboxing: All Parcels sent to us are unboxed under video surveillance. Unboxing videos are available to you by requesting yours from [email protected]

11. Pricing & Offers

Final Offer Calculation:
- Formula: Internal Spot Price × Weight × Purity (%) – Transaction Costs.
No Negotiation: Final Offers are non-negotiable except Best Offer Guarantees.
Supersede Previous: Final Offers supersede any previous offers received, whether verbal or written.
Response Time: Offers must be accepted or rejected within 48 hours.

12. Bonus Offers

Eligibility: A minimum transaction of $199 is required.
Limitations: Not valid on bullion or coins; cannot be combined.
Third-Party Offers: Subject to change; Alloy is not responsible for third-party terms.

13. Returns

Insurance:
- Items being returned qualify to be insured for the appraised amount.
No-Value Goods: No insurance applies to Goods that fall outside our criteria for purchase.
Signature Requirement: A signature requirement will only be applied to the return of lots valued at USD 2,000 or greater.
Return Liability: All items sent to Alloy should be done so with the intent to sell. Once your items are processed for return and delivered, Alloy is not responsible for loss, damage, or theft. Customers must engage with law enforcement for any loss post-delivery, including theft. Alloy will fully cooperate but will not initiate any such action.
Timeline: Customers must request a full or partial return of Goods within five (5) calendar days of receiving their Final Offer. Return shipments will be processed within five (5) business days of the approved return request. If a return is not requested within the allotted time, the Final Offer will be deemed accepted.

14. Payouts

Methods: ACH, Wire, PayPal. Subject to change.
Timeline: Depending on your chosen payout method, you could receive your funds instantly or up to 10 business days.
Accuracy: Users must provide correct details; Alloy is not responsible for errors should payment information be communicated incorrectly by the customer.
U.S. Transactions: Payouts must be processed via U.S.-based financial institutions.
Payouts: These will be facilitated by Alloy or DOTs electronically.
User Responsibility Agreement: Users are responsible for inputting accurate payout details. Alloy is not liable once funds are deposited into the DOTs dashboard or considered transferred. Errors due to incorrect information are the user’s responsibility.
Fees: No fees are charged by Alloy for using DOTs. However, third-party processing fees may apply.
Payment Errors: If Alloy distributes a cash payout or payouts greater than the agreed-upon Final Offer, Alloy is legally entitled to request and retrieve the amount of funds greater than the accepted Final Offer.

15. Ownership & Verification

Ownership Attestation: You confirm legal ownership of Goods. In the event of an ownership dispute, Alloy reserves the right to withhold payouts until the rightful owner is determined. Customers may be required to provide legal proof of ownership, such as purchase receipts or legal affidavits.
Identity Verification: Identity verification is required for transactions exceeding $600 or as requested by Alloy.
Stolen Goods: Alloy is not liable for competing ownership claims.

16. Prohibited Uses

Using our Services for:
- Fraud or impersonation.
- Money laundering or illegal activities.
- Spam, misleading offers, or harassment.
- Unauthorized data collection.
- Excessive use of the valuation process without completing transactions may result in restrictions on future use.
- Intended valuation of items outside of our criteria.

17. Security & Privacy

Alloy implements security measures but is not responsible for external data breaches.
You acknowledge that the transmission of information via the internet is not completely secure. We do not guarantee the security of your Personal Data transmitted to us through the use of our Services. Any transmission of Personal Data is at your own risk.
For more information, please see our Privacy Policy

18. Intellectual Property

Trademarks & Content: All Site content and branding belong to Alloy Market Inc.
Usage Restriction: No reproduction or distribution without express permission from Alloy.

19. Legal & Liability

Liability Cap: Liability is limited to the insured value of the package up to the coverage provided with a maximum cap of $100,000. For Alloy to be liable for a claim, all procedures must be followed. OUR SOLE AND ENTIRE MAXIMUM LIABILITY (AND THE LIABILITY OF ANY OF THE PROVIDERS OF PRODUCTS AND SERVICES AVAILABLE ON OUR SITE), FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE LESSER OF (i) USD 5,000 USD PER TRANSACTION; OR (ii) ONE-THIRD (1/3) OF THE APPLICABLE FINAL OFFER. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOUR USE OF OUR SERVICES OR TRANSACTING ON OUR SITE.
Indemnification: Users indemnify Alloy against claims from ownership disputes. You agree to indemnify us and our members, managers, employees, agents, and officers (collectively, “Indemnified Parties”) and defend and hold the Indemnified Parties harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees and costs) arising out of or relating to your violation of these Terms or your use of this Site, including, without limitation, your attestation of ownership of the Goods submitted by you to us and your use of the Site or our Services for any prohibited use.
Governing Law: This Agreement shall be governed by and construed under the laws of the Commonwealth of Pennsylvania without regard to its conflict of law principles.
Negotiation: In the event of any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof (“Dispute”), the parties agree to first attempt to resolve the Dispute through good faith negotiations.
Mediation: If the Dispute is not resolved through negotiation within thirty (30) days, either party may submit the Dispute to non-binding mediation administered by a mutually agreed-upon mediation service in Philadelphia, Pennsylvania. The parties shall share the costs of mediation equally.
Arbitration: Should the Dispute remain unresolved thirty (30) days after the mediation process concludes, it shall be settled by binding arbitration. The arbitration will be conducted in Philadelphia, Pennsylvania, before a single arbitrator under the rules of the American Arbitration Association. The arbitrator’s decision shall be final and binding, and judgment on the award and court involvement is limited to enforcing an arbitration award.
Small Claims Court Exemption: Customers may pursue claims under $5,000 in small claims court in Philadelphia, Pennsylvania, instead of arbitration. However, claims exceeding this amount must follow the arbitration process outlined in this Agreement.

Arbitration Fee Responsibility:

Claims under $5,000 may be filed in small claims court (see above).
Claims over $5,000 will be handled via arbitration.
Each party will bear their arbitration costs unless the arbitrator determines otherwise.
If a customer refuses to participate in arbitration, Alloy reserves the right to pursue alternative legal action.
Venue and Jurisdiction: For any actions not subject to arbitration, including but not limited to actions seeking injunctive relief, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Philadelphia, Pennsylvania.
Attorneys’ Fees and Costs: Each party shall bear its own attorneys’ fees and costs incurred in connection with any Dispute unless the arbitrator or court determines that applicable law requires an award of attorney’s fees and costs to the prevailing party.
We reserve all intellectual property rights with respect to our Site its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof) and with respect to our Services we provide. These Terms permit you to use the Site for your own personal and non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site. We own all trademarks used on the and in connection with the Services we provide (except for third party assets), including our company name, the names of our Services, any and all graphic
designs, and slogans. You may not copy, use, or distribute any of our trademarks or intellectual property without our express prior written consent.
If any provision included in these Terms is illegal or deemed unenforceable, the invalidity of that provision will not affect any of the remaining provisions and these Terms will be construed as if the illegal or unenforceable provision is not contained within these Terms.

20. Force Majeure

Notwithstanding any provision in these Terms to the contrary, we are not liable for any act, omission, result, or consequence (including any delay in performance or change in value of any Good) to the extent it is caused by or results from a Force Majeure. A “Force Majeure” means a cause or event that is not reasonably foreseeable by us or otherwise caused by us or under our control, including, without limitation, an act of God, pandemic, epidemic or health emergency or government orders in response to any of the foregoing (including, without limitation, shut-downs, shelter in place, and quarantine orders), flood, explosion, fire, smoke, water, riot, war, hurricane or other extreme weather, environmental contamination, condemnation, sabotage, terrorism, vandalism, accident, restraint of government, governmental act, injunction, labor strike or labor unrest (regardless of whether a party is capable of settling such labor problem), supply chain shortages, and/or other like event that is beyond the reasonable anticipation and control of the party affected thereby, whether similar or dissimilar to those listed above, and despite such party’s reasonable efforts to prevent, avoid, delay, or mitigate the effect of such act, event, or occurrence.

21. Communications & Marketing

Users cannot opt out of transactional messages.
Marketing emails and texts can be opted out.

22. Insurance Claims Process

Alloy provides insurance coverage on eligible shipments under the conditions outlined in Section 9 (Shipping & Insurance). If a package is lost, stolen, or damaged while in transit, customers may file an insurance claim within 30 days of being notified of the issue.

A. Eligibility Requirements for Filing an Insurance Claim

To qualify for an insurance claim, customers must:
Have shipped their package using an Alloy-provided FedEx label and followed all secure shipping guidelines.
Provide all required documentation listed in Section C (Required Documentation for Claims Processing).
Have obtained a FedEx drop-off receipt at the time of shipment.
Have followed Alloy’s secure packaging guidelines to prevent tampering, damage, or loss.

Failure to meet these eligibility requirements may result in the denial of the insurance claim.

B. Claims Filing Process & Timeline

Step 1: Customer Notification & Initial Reporting (Within 24 Hours)

Customers must notify Alloy within 24 hours of discovering a loss or damage.
Alloy will contact FedEx directly to initiate a missing package investigation.

Step 2: Submission of Required Documentation (Within 7 Days)

Customers must submit all required documentation to Alloy (see Section C below) within 7 days of filing a claim.

Step 3: Investigation & Verification (Up to 30 Business Days)

Alloy and the insurer will review the claim, verify documents, and investigate the loss.
Additional information may be requested during this time.

Step 4: Claim Decision & Payout (If Approved)

If the claim is approved, the customer will receive an insurance payout equal to the insured shipment value (up to the coverage limit).
If the claim is denied, the customer will receive a written explanation of the reason.

Insurance claims typically take up to 30 business days to process, but additional time may be required for complex cases.

C. Required Documentation for Claims Processing

To process an insurance claim, customers must provide:

Tracking Receipts & Drop-Off Confirmation

A FedEx drop-off receipt showing that the package was scanned into the shipping system.

Photo & Video Evidence

Photos of the package contents alongside the FedEx shipping envelope before shipment.
Photos of the sealed package before drop-off to verify tamper-proof packaging.
Security footage (if available) from the drop-off location to verify the shipment occurred.

Proof of Ownership & Value

A detailed written description of the items, including weight, purity, and estimated value.
Proof of purchase, appraisal, or previous transaction records that verify the item’s value.

Identity Verification

A government-issued photo ID (e.g., passport, driver’s license, or state ID).
Additional identity verification may be required for high-value claims ($10,000+).

Notarized Affidavit or Police Report

Customers are required to provide a notarized affidavit or police report attesting to the details of the lost or stolen package.
This step is mandatory for claims exceeding $5,000.

Failure to submit all required documentation may result in the denial of an insurance claim.

D. Exclusions & Claim Denials

Alloy reserves the right to deny or reject insurance claims for any of the following reasons:

There was a failure to obtain a FedEx drop-off receipt.
The declared shipment value does not match the transaction records.
The shipment was not packaged according to Alloy’s security guidelines.
The customer failed to provide the required documentation within the 30-day deadline.
Fraudulent claims, misrepresentation of item values, or false statements.
Claims filed after the 30-day submission deadline.

If a claim is denied, Alloy will provide a written explanation, and the customer is responsible for any incurred losses.

E. Dispute Resolution for Denied Claims

If a claim is denied, the customer may submit a formal dispute request within 10 business days of the denial.
The dispute must include new supporting evidence that was not previously submitted.
Alloy will review the dispute within 15 business days and issue a final decision.
Final decisions on disputes are binding, and no further appeals will be accepted.

F. Additional Information & Assistance

For questions regarding the insurance claims process, customers may contact:
📧 Email: [email protected]
📞 Phone: +1 (888) 672-1471

23. Storage Policy

Abandoned Goods Policy: If Goods (including precious metals and items that fall outside of our criteria for purchase) remain not purchased or unclaimed after 90 days in Alloy’s possession, the Goods will be deemed abandoned under Pennsylvania law and may be:

Recycled
Liquidated
Destroyed
Donated

Customers must either accept their offer or request a return within 90 days of Alloy receiving the Goods. Once deemed abandoned, the customer waives all ownership rights, and no further compensation will be provided.

24. Right to Refuse Service

Alloy reserves the right to refuse service to individuals at its sole discretion with a history of:

Fraudulent activity.
Submitting counterfeit goods.
Engaging in abusive, threatening, or harassing behavior toward Alloy staff.
Attempting to circumvent Alloy’s transaction limits or policies.
Using false identities or impersonating another individual.
Any other reason Alloy deems sufficient.

Once service is refused, the customer is prohibited from using Alloy services, and future submissions may be rejected.

Once your Account is terminated, you acknowledge and agree that we may permanently delete your Account and all the data associated with it, except where prohibited by law. Usernames and/or certain aspects of login information are unique and can only be used once. If your Account has been terminated, the username and/or login information will no longer be available for use on any future Accounts and cannot be reclaimed.

25. Best Offer Guarantee / Competitor Bonus

Alloy will match any competitor’s offer up to 95% of the melt value.
To qualify for the Best Offer Guarantee, you must:
- Provide a verified copy of the competitor’s written offer to our customer service before accepting your Final Offer.
- Ensure the written offer includes the weight, purity, and total amount for each item, comparable to the details provided by Alloy.
- Competitor offers must be dated within 7 calendar days of submission to Alloy. Expired or outdated offers will not be honored.

26. Fraud Prevention & Response

Transaction Monitoring: All transactions are subject to automated fraud detection and manual review for suspicious activity. Customers submitting fraudulent goods, excessive test requests, or attempting to manipulate the valuation process may have their accounts permanently banned. Alloy reserves the right to pursue legal action in cases of fraud, impersonation, or misrepresentation.
Account Suspension: Alloy reserves the right to suspend or terminate accounts involved in suspected fraudulent activity.
Verification Requirements: Users may be required to provide government-issued ID, proof of address, or video verification to confirm their identity.
Transaction Holds: Alloy may freeze payouts and place transactions on hold pending investigation.
Law Enforcement Cooperation: Confirmed fraud cases may be reported to local, state, or federal authorities.
No Liability for Fraudulent Transactions: Alloy is not liable for losses resulting from user negligence, stolen identities, or fraudulent transactions.

27. Walk-In Customers

Appointments & Eligibility: Walk-in transactions are by appointment only. Customers must be 18+ years old with a valid government-issued ID.
Item Inspection & Offers: Items are weighed and tested on-site. Final Offers are non-negotiable and must be accepted or rejected before leaving.
Payouts:
- Payouts will be processed via DOTs, wire transfers, or other methods.
- Customers must verify payout details before leaving
Security and Compliance:

Customers visiting Alloy locations for in-person transactions must:

Schedule an appointment and present a valid government-issued photo ID.
Undergo a brief security verification process upon arrival.
Acknowledge that once an offer is accepted and the customer departs, Alloy is the sole owner of the Goods. The Goods are not eligible for re-evaluation, refunds, or disputes.
Customer Responsibilities:
- Disputes must be raised before leaving.
- Alloy is not responsible for items once the customer leaves our Headquarters.
Surveillance & Reporting:
All walk-in transactions are recorded on security cameras.
If fraudulent activity is suspected, transactions may be placed on hold and reported to the authorities.

28. Compliance with Regulations

Anti-Money Laundering (AML): Alloy complies with U.S. AML laws to prevent fraudulent or illegal financial activities.
Customer Identification (KYC): Users must provide valid identification for verification before completing transactions. This can be a Government-issued ID, proof of address, and, in some cases, a video verification process.
Transaction Monitoring: Alloy monitors transactions for suspicious activity and may require additional verification.
Reporting Obligations: Transactions meeting reporting thresholds may be reported to relevant authorities, including IRS and FinCEN.
Prohibited Transactions: Alloy does not engage in transactions involving stolen goods, counterfeit items, or activities that violate federal or state laws.
Law Enforcement Cooperation: Alloy may suspend accounts, freeze transactions, or provide information to authorities as required by law.
Sanctions Compliance: Alloy complies with U.S. government sanctions programs and will not engage in transactions involving embargoed countries or restricted persons.

29. Refund & Chargeback Policy

Chargebacks & Refund Policy:

Payouts are final once funds have been transferred. Customers cannot dispute or reverse a payout once completed.
If a customer initiates an unauthorized chargeback through their bank, Alloy reserves the right to:
1. Suspend the customer’s account.
2. Report fraudulent chargebacks to collections agencies.
3. Pursue legal action for reimbursement.
In cases of processing errors, Alloy will investigate and may issue a refund at its sole discretion.
Payment Errors: If Alloy distributes a cash payout or payouts greater than the agreed upon Final Offer, Alloy is legally entitled to request and retrieve the amount of funds greater than the accepted Final Offer.

30. Dispute Resolution Timeline

Dispute Resolution & Response Timeline:

Initial Response: Alloy will acknowledge disputes within 5 business days.
Investigation Phase: Disputes will be reviewed within 14 business days.
Final Resolution: Customers will receive a resolution decision within 30 business days.
If additional time is required, Alloy will provide written notice to the customer.

Disputes related to ownership, fraudulent claims, or chargebacks may take longer to resolve due to third-party investigations.

ALL SERVICES AVAILABLE ON THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT THE SERVICES AVAILABLE ON THIS SITE WILL MEET YOUR REQUIREMENTS; THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; OR THE QUALITY OF ANY SERVICES WILL MEET YOUR EXPECTATIONS. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR SERVICES THAT ARE NOT AVAILABLE FOR USE. IN NO EVENT SHALL WE OR OUR PARENT, SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, MEMBERS, MANAGERS, EMPLOYEES, OR OFFICERS (COLLECTIVELY, OUR “AFFILIATES”) HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, FOR LOSS OF BUSINESS OR USE, OR FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OR IN CONNECTION WITH THE SALE, DELIVERY, USE, REPAIR OR PERFORMANCE OF THE PRODUCTS/SERVICES AVAILABLE THROUGH THIS SITE AND APPLICATION. NONE OF OUR EMPLOYEES OR REPRESENTATIVES ARE AUTHORIZED TO MODIFY THIS LIMITATION.